Recaro: Recall of children’s car seats Optia & Zero.1
The Optia car seat from Recaro has once again failed the crash test of the consumer reports group, Stiftung Warentest. Recaro responded immediately to the test results. On 26 July 2017, the company announced it was withdrawing the Optia car seat with the SmartClick base. Retailers are forbidden from selling any new units. In addition, customers are being offered a free replacement.
During the Frontal Crash Test from consumer reports group, Stiftung Warentest, the Recaro Optia seat, mounted on the Isofix station, detached from the SmartClick base. According to the Stiftung Warentest, there has therefore been no improvement in the successor model of the Optia seat. Recaro Child Safety commented to the Stiftung Warentest, “In all previous internal and external tests, even under conditions that go far beyond legal requirements, the described error has not been replicated.”
There is therefore some ambiguity from the perspective of the manufacturer. However, the company is taking the Stiftung Warentest test result very seriously. It has decided to stop the delivery of Recaro SmartClick and Recaro Optia as a precaution. “With this step, we want to ensure that no further products enter the market until the cause has been completely clarified,” said Recaro to the Stiftung Warentest.
Proactive replacement: Zero.1 children’s car seat
Due to Recaro’s regularly performed quality inspections, a limited production batch of the Zero.1 children’s car seat was found to have an irregularity that does not meet the quality requirements. In the case of the Zero.1, the straps, which are intended to secure the child, can loosen under certain conditions. Inserting the seat in the direction of travel could compromise the child’s safety. The manufacturer stated that this concerned the Zero.1 model only. Recaro Child Safety’s other products do not have this problem.
Recaro and Jané take responsibility
The Franconian manufacturer is fulfilling its responsibility to the customer and has decided to recall and remove the defective seats from its range. Customers who have purchased one of the affected products will receive a replacement. Recaro Child Safety wants to ensure the safety of its customers, while removing the defective products from sale.
The Grand child car seat from Jané also failed the safety test, so delivery to retailers has been stopped there too. The company believes there was a production defect within one batch. Jané is offering customers the opportunity to have the Grand car seat checked and, if necessary, repaired.