MARKETS Consumer climate – GfK forecasts losses at year-end

GfK is forecasting a declining consumer climate at the end of the year. Unresolved economic conflicts and an increasing propensity to save as well as weak economic and income expectations are offset b…

December 7, 2018

MARKETS Tchibo joins ZDHC

Tchibo GmbH is intensifying its efforts to minimise hazardous substances in the textile industry. With the ZDHC Roadmap Programme, these substances are to disappear completely from the manufacturing p…

December 6, 2018

MARKETS Inventory differences – damage running into billions

Despite all security measures, products disappear – with an average value of 28 euros per German citizen. The reasons for inventory differences range from stolen to losen to broken products.

December 6, 2018

Trends German Design Award 2019 – The winners in the category Baby and Child Care

Once again this year, the expert jury of the German Design Awards, awarded several winners in the field of baby and children’s products. They impressed the jury with their innovative product design. T…

December 6, 2018

MARKETS Customer dialogue in change: Chatbots and Co. are in demand

The good old telephone hotline only plays a minor role in customer dialogue. New techniques such as chatbots or live chats are in demand. A recent study by ECC Cologne and iAdvize shows how online ret…

December 4, 2018

Market Research Top 1000 online shops generate sales of over 42 billion euros

The Top 1000 online shops account for almost 88 percent of total e-commerce sales in Germany. Amazon, Otto and Zalando lead the list by far, according to a study by the trade research institute EHI.

November 29, 2018

MARKETS Customer Experience: How companies can create experience-oriented shopping worlds

If you want to inspire your customers and retain them for the long term, you have to create shopping experiences in your online shop. The ECC Cologne has now examined how a personal online consultatio…

November 29, 2018

TOYS Toy Trends for 2019: Movement, Surprise and Retro Elements

What do customers want? The TrendCommittee of the Toy Fair knows the answer. Movement toys, wonder bags and toys for adults will therefore be the toy trends for 2019.

November 27, 2018

MARKETS Millennials have clear expectations of stationary trade

Although they are digital natives, Millennials appreciate the stationary trade. However, they have clear expectations of it, such as digital services, experience shopping and shorter waiting times at…

November 22, 2018

COMPANIES Children’s clothing increasingly oriented towards adult trends

A study of the IFH Cologne shows: What the parents carry, their child also likes to carry. But is the children’s fashion industry really so inspired by adult trends? The Luna Journal has asked.

November 22, 2018

FAIRS & EVENTS The Anniversary Edition of the German Trade Congress 2018

The two-day German Trade Congress in Berlin ended on 16 November 2018. Around 1,500 participants attended the event organised by the Handelsverband Deutschland (HDE) together with the Management Forum…

November 21, 2018

MARKETS Online trade continues to grow: IFH Cologne forecasts 63 billion Euro turnover for 2018

The new “Branchenreport Onlinehandel 2018” of IFH Cologne provides detailed figures on the German online market. Just like last year, the experts are forecasting sales growth of around 10 percent. Ama…

November 17, 2018

MARKETS Unmanned retail shops as the future of stationary trade?

In other countries, there are already businesses that do almost without personnel. A model that can also be implemented here?

November 16, 2018

MARKETS Retail Report 2018: What customers want when they shop

It is important for German customers to be able to shop conveniently, quickly and securely – whether online or stationary. The Retail Report from payment service provider Adyen shows exactly how this…

November 15, 2018

MARKETS Sales are the most popular savings method in Germany

German consumers like to save on principle – that is the result of an online survey of the price comparison portal idealo. The most popular is the classic sales sale, closely followed by brochures.

November 14, 2018